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How to handle sales objection

How to Crush Sales Objections and Get What You Want #123

March 09, 20254 min read

When it comes to sales, objections are inevitable. But what if I told you that objections aren’t roadblocks—they’re actually opportunities? If someone raises an objection, it means they’re interested but need more clarity before making a decision. This is your moment to guide them toward a Yes!

In this blog post, we’ll cover:

  • The truth about money objections

  • The key differences between features and benefits

  • How to get to the root mindset behind “I don’t have money”

  • The best place to address objections (Hint: it’s not just on your webinar or sales page)

  • How to prevent objections before they even come up

  • Proven strategies to turn a No into a Yes!

Let’s dive in.

How To Handle Sales Objection Like A Pro

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The Truth About Money Objections

One of the biggest objections you’ll hear is “I don’t have the money.” But the truth? It’s rarely about the actual money—it’s about priorities and perceived value.

People spend money on what matters to them. They’ll buy daily lattes, upgrade their iPhones, and book vacations even if they claim to be on a budget. Why? Because they see the value in those purchases.

So instead of backing off when you hear a money objection, shift the conversation:

  • “If money weren’t an issue, would you be all in?”
    → If they say yes, then the real issue is belief in the outcome—not the price.

  • “What’s the cost of NOT solving this problem?”
    → If your program can help them earn $10K but costs $2K, it’s actually a steal.

  • “If you really wanted this, how could you make it work?”
    → Encourage creative solutions like payment plans or budgeting shifts.

When you help people see the value, money objections start to dissolve.

Features vs. Benefits: What Really Sells?

Another reason people hesitate is because they don’t see the true value of your offer. And that usually happens when we focus too much on features instead of benefits.

  • Features are facts (e.g., “10 coaching modules”).

  • Benefits are what those features actually do for your client (e.g., “A step-by-step system to attract high-paying clients effortlessly”).

People don’t buy features—they buy results.

So, whenever you talk about your offer, make sure every feature is tied to a clear benefit. When people see the transformation, objections become much easier to overcome.

The Root Mindset Behind ‘I Don’t Have Money’

Many money objections stem from deep-seated beliefs about spending and self-worth. Some people have been raised to believe spending money on themselves is irresponsible. Others feel guilty about investing in their growth.

When you sense this happening, help them shift their perspective:

  • Ask: “Have you ever invested in something that changed your life? What made you say yes then?”

  • Reframe their thinking: “This isn’t an expense—it’s a stepping stone to your next level.”

  • Appeal to both logic (ROI, affordability) and emotion (vision for their future).

When they see that investing in your offer is an investment in themselves, they’ll be much more likely to say yes.

The Best Place to Address Objections (Hint: It’s NOT Just on Your Sales Page)

Most people wait until the sales conversation to handle objections. But the best time to overcome objections? Before they even come up!

You can do this by:

  • Addressing objections in your content (social media posts, emails, blog posts)

  • Using testimonials & case studies that tackle common concerns

  • Adding an FAQ section on your sales page

By handling objections throughout the sales process, people will show up to the sales conversation already convinced.

How to Prevent Objections Before They Even Come Up

The best way to handle objections is to eliminate them before they happen. Here’s how:

  • Pre-qualify your leads – If you’re getting too many price objections, you might be attracting the wrong audience.

  • Use value-based pricing – Show what your offer is worth, not just what it costs.

  • Create urgency & scarcity – When people feel they must take action now, hesitation disappears.

Want to Master Objections?

If you want to take this skill to the next level, I’m teaching my 12+ proven language patterns and linguistic strategies that can turn any “No” into a “Hell Yes!” in my upcoming masterclass: How to Turn a No into a Yes - How To Overcome Objections Masterclass.

In this training, you’ll learn:

  • The psychology behind why people say no—and how to flip it into a yes.

  • Exactly what to say when someone hesitates.

  • How to reframe objections so they see the value instantly.

Sign up here: https://www.momboss.academy/objection-masterclass

Final Thoughts & Action Steps

Objections aren’t roadblocks—they’re opportunities. The next time someone raises a concern, use one of these strategies and watch how the conversation shifts.

And if you found this post helpful, share it on Instagram and tag me @thechillmom with your biggest takeaway!

Until next time—keep showing up, keep selling with confidence, and keep building the business of your dreams!

Michelle Hon

Michelle Hon is a serial entrepreneur, author, international speaker and award-winning international business mentor for women-entrepreneurs who want to boost their reach and increase their profits without sacrificing family time. She has helped hundreds of mentees with her IN-DEMAND Framework scale their business to 6-figure and beyond. She has been featured on Lifetime, Channel News Asia, The Straits Times, Asian Money Guide and many more. Zine named her one of the Top 10 Mom Influencers in the World. She is the recipient for the Mentorship Award at 2022 World Women Organisation (WWO) Global Leadership Conference for the impact she has made.

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